Sunday, February 22, 2009

Week 5 Post 2

In preparation for assignment 3, I started on the assigned readings. The first link led me to "The Performance Technologist's Toolbox: Surveys." I did note that the author is a CPT. She started right off by relateing the topic of the article to the published industry standards. This led another layer of credibility to the information about to be read.

The survey or questionnaire can be used in many ways. I appreciated the clear examples presented within the article. After presenting the types of surveys available, the author then reviewed the steps of analysis of the data collected from the survey.

The analysis section was comprehensive and clearly written in an easily understandable manner. The types of analysis that can be done on a survey is dependent on the desired outcomes. Potential is present for 7 types of analysis: performance, cause, evaluation, organizational development, multi-rater feedback, benchmarking, and competency modeling. I was able to relate each type to surveys in which I have participated. In particular, the National Board for Respiratory Care administers a survey periodically to update the content for it's credentialing exams. This type of survey is a compentency modeling questionnaire.

Once it is determined that the survey is the appropriate type of data collection, it is important to develop the tool in such a way to get useable data when complete. This is done by 1) Defining the information needeed, 2) Identifying the repondents 3) Planning the Analysis, and 4) Careful development of the survey content including wording and instructions.

This was a great resource for the class. I was able to refresh my memory on some items, solidify concepts, and learn some new tips from the author.

http://www.siue.edu/~mthomec/PTTools1_Survey.pdf

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