For my second post of the week, I used the EPSS information as a jumping off point and reviewed some real life examples of good systems as found at http://www.pcd-innovations.com/samples.htm.
The first sample I chose was for the IRS. It was very interesting to see that the ASTD Standards were addressed and detailed. Many, many of the other items detailed were also applications that I have seen previously in this course. The template used for all of the EPSS reviews were the same: Product, Product Description, Product Use, Deliverables, What difference does this tool make, and finally, my favorite, What makes this tool EXTRAORDINARY.
The IRS site's reason for extraordinary was a heightened awareness among employees and a forward momentum for agency improvement.
Another site, Auxillium, stated it's extraordinariness was due to sharing and collaboration tools that allowed non-instructional designers to create dynamic learning environments for their learners.
A third site, Knowlege Stream, became interesting as I read the descriptions. I have actually used their Health Risk Assessment product during an employee wellness campaign. This product is an interactive questionnaire that creates a Health Risk score based on the answers. It then can be modified by the learner to see how changing habits can increase or lower their risks. This company had put a lot of extraordinary details on their information. Of interest was that data mining technology is used to develop troubleshooting procedures, improve performance support, and identify customer useage patterns. This could be a very important feature for continually improving and refining the EPSS for its target audience and goals.
This is a terrific resource that ties many concepts that I've been learning about over the past couple of years.
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